Returns and Exchanges

We hope you absolutely love your new Kindle case! But if something isn't quite right, we're happy to help.

  • We accept returns within 14 days of delivery. To be eligible for a return, your item must be unused, in its original condition, and in its original packaging.

    To start a return, please contact us through our website with your order number and reason for returning. We'll provide instructions for the next steps.

    Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges, if applicable, are nonrefundable.

  • Once we receive and inspect your return, we'll notify you of its approval. Approved refunds will be issued to your original payment method within 5–10 business days. Your bank or payment provider may take additional time to process the refund.

  • If your order arrives damaged, defective, or isn't what you ordered, please contact us within 7 days of delivery with your order number and photos of the issue.

    We'll work with you to make it right at no additional cost.

  • Need a different Kindle case? We don't currently offer direct exchanges, but you're welcome to return an eligible item and place a new order for the one you'd prefer.

  • We cannot accept returns on items that have been used, damaged after delivery, or are missing their original packaging. Final sale items are also not eligible for return.

  • Please double-check your Kindle model before placing your order to ensure you select the correct case. If you accidentally order the wrong size or model, our standard return policy applies.

  • We're always happy to help! Reach out through our website if you have any questions about your order or a return.